Frequently asked questions

Questions You Might Be Asking

Choosing an irrigation company is an investment in your property. You should know what you're getting, why you need it, and who you're trusting to do the work.

Here are some of the questions we believe every homeowner should be able to ask.

18 answers · tap any question to open

01Do I really need an irrigation system?+

Not every property needs the same irrigation setup. However, if you're spending time maintaining your lawn, plants, or landscape, consistent watering can make a major difference.

A properly designed system takes the guesswork out of watering and helps distribute water where your landscape needs it most.

Our promise: We'll recommend what your property needs — not what it doesn't.

02What if I already have an irrigation system?+

You don't automatically need a new system.

Sometimes an existing system simply needs repairs, adjustments, better coverage, or a few upgraded components. We'll look at what you already have before suggesting a replacement.

Our promise: If we can improve what you have, we'll tell you.

03How do I know if my system is actually working correctly?+

Your system may be running every morning and still not be watering your landscape properly.

Dry patches, flooded areas, broken heads, uneven coverage, misting, or water spraying onto sidewalks can all be signs that something needs attention.

We'll inspect how your system is actually performing — not just whether the controller turns on.

Our promise: We look at the whole system, not just the obvious problem.

04Why is my lawn still dry if my sprinklers are running?+

Running doesn't always mean watering correctly.

A sprinkler head may be clogged, damaged, poorly positioned, or not receiving enough pressure. Your zones may also be covering areas unevenly.

We'll identify what's preventing your landscape from getting the coverage it needs.

Our promise: We find the reason behind the problem before recommending a fix.

05What if my sprinklers are watering my driveway or sidewalk?+

That's water you paid for that isn't helping your landscape.

Sprinkler heads can become tilted, damaged, or misaligned over time. We can adjust or replace them and make sure the water is being directed where it belongs.

Our promise: Water should go to your landscape — not your pavement.

06Will an irrigation system waste a lot of water?+

It shouldn't.

An improperly designed or poorly adjusted system can waste water. A properly designed system can deliver water much more intentionally.

We consider coverage, zone requirements, sprinkler placement, scheduling, and available technology when designing or improving a system.

Our promise: Our goal is healthy landscaping without unnecessary water waste.

07Can you help me use less water?+

Yes. There are several ways we can improve efficiency depending on your existing system.

That could mean adjusting sprinkler coverage, correcting leaks, changing watering schedules, installing drip irrigation, or upgrading to a smart controller.

Our promise: We look for ways to make your system more efficient before simply adding more equipment.

08Do I need one of those smart controllers?+

Maybe — but not everyone does.

Smart controllers can be extremely useful, especially when you want your irrigation to respond to weather and changing conditions. But if your current controller works well for your property, replacing it may not be necessary.

We'll help you decide whether the upgrade actually provides value for you.

Our promise: We won't sell you technology just because we can.

09What if I don't know anything about irrigation?+

That's okay.

You shouldn't have to know what a valve, rotor, lateral line, or irrigation zone is just to take care of your property.

Tell us what you're seeing — dry grass, pooling water, a sprinkler that won't pop up, or anything else that's concerning you — and we'll help figure it out.

Our promise: We'll explain it in a way that makes sense.

10Can you fix a system someone else installed?+

Absolutely.

We work with existing systems, even if another company installed them.

We'll evaluate the current setup and determine whether it can be repaired, adjusted, or improved.

Our promise: We're here to solve the problem, not criticize whoever came before us.

11What happens if something breaks after the job?+

We don't want you to feel like you're on your own once the work is finished.

If you notice something that doesn't seem right, reach out to us. We'll help determine what happened and what the next step should be.

Our promise: Finishing the job doesn't mean finishing the relationship.

12What if you find a bigger problem than we expected?+

We'll tell you before doing additional work.

If we discover something unexpected, we'll explain what we found, why it matters, and what your options are.

You shouldn't receive a surprise bill for work you never approved.

Our promise: No unexpected work without communication first.

13How do I know what I'm actually paying for?+

We believe you should understand the work before you agree to it.

We'll explain what needs to be done, what materials or equipment are involved, and why the work is necessary.

If there is more than one way to solve a problem, we'll explain the options.

Our promise: You deserve clarity before you spend your money.

14Do you only install new irrigation systems?+

No.

EcoFlow works with both new and existing irrigation systems.

We provide design, installation, repairs, service, smart controllers, drip and micro irrigation, winterization, and spring start-ups.

Our promise: Whether you need a complete system or a single repair, we'll meet you where your property is.

15What if I only need one sprinkler head replaced?+

That's okay.

Not every irrigation problem requires a major project. Sometimes the right solution really is as simple as replacing a damaged head or fixing a small leak.

We'll assess the problem and recommend the appropriate repair.

Our promise: Small problems deserve the same attention as big ones.

16When should I have my irrigation system checked?+

If something doesn't look right, it's worth checking.

You don't have to wait until your lawn is brown or your water bill suddenly increases. Seasonal inspections can also help catch small problems before they become bigger ones.

Our promise: We'd rather help you prevent a problem than wait for it to become expensive.

17What happens when winter comes?+

If your system is exposed to freezing temperatures, water left inside certain components and lines can freeze and cause damage.

We can perform a professional winterization to prepare your irrigation system for the colder months.

When spring arrives, we'll help bring the system back online and check that everything is operating properly.

Our promise: We help protect the investment you've made in your irrigation system.

18Why should I choose EcoFlow?+

Because we believe good irrigation work is about more than getting water from one place to another.

It's about listening to the homeowner, understanding the property, doing the work correctly, and standing behind the relationship we've built.

We're here to build irrigation systems that work — and relationships that last.

Our promise: Quality work. Honest communication. Respect for your property.

Still have a question?

Ask us. We're here to help.

You don't need to know what's wrong with your irrigation system before contacting us.

Tell us what you're seeing, what you're concerned about, or what you'd like to improve. We'll take the time to understand the situation and help you figure out the right next step.

EcoFlow Irrigation

Water Smarter. Grow Better.

Have a question? Let's talk.